About Us
O'HELEN creates lash clusters for personal expression, from softly defined everyday looks to fuller glam styles. Our collection brings together six named designs in 36-piece and 72-piece formats, so you can compare the look and product details before choosing.
Designed around simpler lash placement
Our 36-piece One-Grip pre-glued lash clusters feature pre-applied adhesive and a pickup-and-placement concept designed to reduce extra handling. The brand's application idea is simple: Pick, Place, Press. Pre-glued means adhesive is already applied; it does not mean adhesive-free.
Soft, lightweight fibers and natural-looking three-dimensional layering are central to our design approach. Review each product page for its listed fiber material, color and length range, and follow the instructions supplied with your chosen product.
Find your O'HELEN style
Our brand style guide groups Pure Love and Moonlace as Natural, Cocoa Noir and Glamour Doll as Hybrid, and Club Sirena and The Mayfair as Full Volume. These names describe the intended look; product photographs and individual specifications help you compare the details.
Explore the collections
Start with our 36-piece pre-glued lash clusters, compare 72 individual lashes, or visit our lash FAQ. For questions about a specific style, contact O'HELEN.
Business and customer support
O'HELEN LASHES is operated by TT MEDIA INC., a United States business. Our business contact and US return address is 3101 S Benson St, Chicago, IL 60608, United States.
Our United Kingdom warehouse and return address is 58 Cannon Grove, Leatherhead, KT22 9LS, United Kingdom. The UK warehouse is distinct from the US legal entity.
For product questions or returns, email ohelenlashes@gmail.com. We accept eligible unopened lashes within 30 days of delivery with hygiene seals intact. Contact us before sending a return so we can provide instructions and confirm the correct warehouse; see our Refund Policy for complete terms and applicable statutory rights.
